One of my students is so lucky! He sells nostalgic video games and gaming systems (think Mario Brothers for Nintendo and Centipede for Sega) on eBay and he gets constant thank you notes from his customers. These customers tell him that he has improved the quality of their lives, that the video games they buy [...]
morePosted by: Linda Sanchez, July 19, 2010
Comments: 3
New to selling on eBay? Getting those initial feedbacks and finding ways to get your listings high up in searches can seem daunting, if not impossible. When I first started selling on eBay I remember despairing that I would ever get the fifteen feedbacks we needed back then to qualify to sell in the Fixed [...]
morePosted by: Linda Sanchez, June 23, 2010
Comments: 1
My blood is boiling, my mind is racing and let’s see, what else? My eyes are popping! I finally got a chance to sit down and read eBay's 2010 Summer Seller Update and I feel like I am taking crazy pills. With the DSR and feedback situations running completely amok and eBay mid tier sellers’ [...]
morePosted by: Linda Sanchez, May 18, 2010
Comments: 4
When I work with students in my Basics of Selling on eBay class, many of them have never sold on eBay or have fewer than ten feedback scores. I expect them to make a lot of mistakes as they learn the ropes and find out what works to move their products. But I am always [...]
morePosted by: Linda Sanchez, May 5, 2010
Comments: 1
As a new teacher many years ago, I learned quickly that it is not wise to try to reinvent the wheel. When I first started teaching. I would come up with some fresh idea, work tirelessly to create lesson plans, related worksheets and manipulatives and corresponding PowerPoint slides for my students. But then when I [...]
morePosted by: Linda Sanchez, April 19, 2010
Comments: 1
Confused about what mobile shopping could mean for your online stores? Google is offering a Free WebEx event entitled Wireless Shopper 2.0. The event will be held on April 20 at 2pm Eastern. According to Google: With so many choices, how do consumers make wireless purchase decisions? How do they shop online, and how can [...]
morePosted by: Linda Sanchez, April 16, 2010
Comments: 1
Has anyone else taken a look at their Seller’s Dashboard this week hoping to see your 30 day Detailed Seller Ratings (DSR’s) as usual, and seeing only a 90 day rating? The DSR system has always been disappointingly anonymous, and now with this change it is even more difficult to understand what kinds of transactions [...]
morePosted by: Linda Sanchez, April 7, 2010
Comments: 2
We all want our businesses to thrive and grow, but is it possible to grow too fast? Are you losing customers because you can’t stay on top of your growth? Businesses that grow too quickly run the risk of creating day-to-day challenges that can't be met by staff's current experience and capacity. [...]
morePosted by: Linda Sanchez, April 2, 2010
Comments: 2
I have a student who hired me specifically to help him revamp his eBay store. He told me over the phone that he had had a rough couple of months that translated into multiple negative feedbacks from customers and subsequently a downward shift in his feedback score. He was feeling the loss of customers and [...]
morePosted by: Linda Sanchez, March 26, 2010
Online retailers, or any retailers for that matter, hate to do it, but occasionally we have to refund a customer. To make the refunding process even more painful for those of us selling on eBay or who collect payment through PayPal, it seems that refunding customers for purchases made through PayPal has just gotten a [...]
morePosted by: Linda Sanchez, March 24, 2010
Comments: 5
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