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Online Sellers: Is Your Brand Trustworthy?

It’s probably safe to say that anyone who is reading this has made an online purchase. And many have also been or are planning to be online sellers. As you know, the nurturing of a trusted online brand is critical to your success in attracting traffic and converting that traffic into sales. The secret is [...]

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Posted by: Brian Cohen, August 31, 2010

Comments: 0

Don’t Reinvent the Wheel: Beg, Borrow and Steal for your eBay Business

As a new teacher many years ago, I learned quickly that it is not wise to try to reinvent the wheel. When I first started teaching. I would come up with some fresh idea, work tirelessly to create lesson plans, related worksheets and manipulatives and corresponding PowerPoint slides for my students. But then when I [...]

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Posted by: Linda Sanchez, April 19, 2010

Comments: 1

Ask Justine: Landing Wholesale Orders

Emily from 4Hands asks:
I’m starting to make the rounds to galleries and stores with a much more focused pitch then the first time I did this 5 years ago. I have 3 lines, with very different audiences and have created my business cards, my wholesale sheets, and am ready to take the next step. With all [...]

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Posted by: Justine Smith, April 15, 2010

Comments: 1

Deconstructing PayPal’s Confusing New Refund Process

Online retailers, or any retailers for that matter, hate to do it, but occasionally we have to refund a customer. To make the refunding process even more painful for those of us selling on eBay or who collect payment through PayPal, it seems that refunding customers for purchases made through PayPal has just gotten a [...]

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Posted by: Linda Sanchez, March 24, 2010

Comments: 5

What’s Your Sales Style?

As I mentioned in a recent post, we just returned from our biggest trade show of the year, the Toy Association Industry Toy Fair in New York.  After three days, countless conversations with salespeople and after viewing literally thousands of items, I found two or three must-have items for our online stores. I love trade [...]

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Posted by: Linda Sanchez, February 23, 2010

Comments: 2

Raise Your Voice on Online Merchant and Advertising Taxes

We're keeping a close eye on legislation related to Sales Tax and how it affects online merchants.  Not  long ago, Wray covered briefly what is popularly called the "Amazon Tax," for the impact sales and state tax legislation will have on Amazon's behemoth online business and the affiliates who earn some money because of their [...]

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Posted by: Paul O'Brien, December 1, 2009

Making the most of eBay During the Holidays

It seems that everybody wants a piece of the pumpkin sales pie this holiday season. And since eBay will be promoting itself through its “Come to think of it…eBay,” television commercials, print ads and online ads through Christmas in an attempt to “boost its standing as a holiday shopping destination,” we all can take advantage [...]

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Posted by: Linda Sanchez, November 24, 2009

Comments: 0

The Night the Lights Went Out on eBay

Were you affected by the eBay outage this weekend that caused eBay’s search feature to return either limited or no results throughout the day on Saturday and into Sunday?
They say timing is everything, and with most of us online retailers gearing up for a busy few weeks before the Holidays, this was the worst of [...]

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Posted by: Linda Sanchez, November 23, 2009

Comments: 0

Tricky Shipping for International eBay Orders

On October 17, the Unites States Postal Service updated its International Customs long-form, 2976-A and it is a little tricky for us eBayers. (The short form, the green PS Form 2976, Customs - CN22, is unchanged – for now!) Those of us who ship via USPS and hand-write our customs labels, now have to fill [...]

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Posted by: Linda Sanchez, November 16, 2009

Comments: 1

A Few of My Favorite Things

I bought my home on ISoldMyHouse.com, I met my husband on eHarmony.com, I found my last teaching position on Monster.com and now I am a Power Seller on eBay. So why do I sometimes still feel like a newbie in the face of online trends and new applications?
I notice that the items on my to [...]

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Posted by: Linda Sanchez, November 12, 2009

Comments: 1

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